For the foreseeable future, The Gables Wine Country Inn will implement new and enhanced safety and cleaning procedure to help ensure the health and well being of our guests. While the lodging experience is going to feel different for the time being, we hope that these measures provide a level of comfort and security to each of you who stay with us.
Monitoring the Health of our Staff
We and our employees will have our temperature checked at the beginning of each day. Anyone developing an above normal temperature we either be send home, or in our case self quarantined. We will be recording this information and keeping it on file. If any of our employees are feeling ill or showing any symptoms such as shortness of breath or a dry cough they will be required to stay home until they do not have any symptoms for 3 days. All of our employees will be required to wear masks while at work. Our housekeepers will wear gloves and masks while refreshing or cleaning your room and those items will be replaced before moving to a different room.
Sanitizing and Cleaning of General Areas
In public spaces, we will be requiring our staff to thoroughly treat high-touch surface areas with hospital-grade disinfectants. This cleaning will be done on an increased regularly scheduled basis. The Employee restroom will now be locked at all times. Guests will have to use the restroom in their room once they have checked in. Prior to check-in, guests may ask the innkeeper for a key for the restroom. Our staff will be monitoring the use of the public restroom so we can ensure that they are checked and disinfected after each use. The procedures used to clean and sanitize public areas will be the same as those used in the individual guest rooms.
Check-in procedure
Hand sanitizer and masks will be available outside the front door. All guests are required to wear a mask while in the public areas of the inn, hallways, Parlor, etc. Our check-in process will allow for 6 foot distancing between guests and innkeepers. The room keys will be wiped down and sanitized before and after each guest or each time a staff member comes in contact with these items. If a guest prefers to self check-in, please advise us 24 hours before arrival and will will provide you with the procedures for getting into the Inn and directions to your room. Our Select registry kiosk will be sanitized before and after each use. Paper materials that are distributed at check in such as maps and menus will be recycled after each guest departs. Our staff will remove all of these items from the guest rooms after check-out so that we can ensure all of the materials handed to guests at check in are new.
Guest Room/Amenities Sanitizing Procedures
We will be cleaning all surfaces thoroughly with approved disinfectants followed by a sanitizing solution. We will also be placing disinfecting wipes and hand sanitizer in each room for guests’ personal use. Fabric covering like couches, chairs, draperies and bed skirts will be sanitized with an electrostatic sanitizer like those used on commercial aircraft. The Gables Wine Country Inn gift center items can be viewed on our website. Any item you wish to purchase and take with you will be sanitized and placed in a clean bag or box for your convenience.
Our staff will continue to refresh your room on a daily basis unless otherwise requested. Our staff cannot enter a room while occupied.
Food and Beverage Experience
Breakfast will continued to be served with some modification to ensure safe distancing. Depending on the occupancy level during your visit, we may serve in multiple locations, like the dining room and back deck. In some cases, we will stagger seating times to assist in maintaining a proper flow through the kitchen to the serving area.
As always, our guests will be offered a welcome glass of Sonoma County wine. This maybe enjoyed in your room or on the grounds. Glassware can either be left in the room, or in a tray on the back deck.
WE AND THE STAFF AT THE GABLES WINE COUNTRY INN WOULD LIKE TO THANK YOU FOR YOUR CONTINUED PATRONAGE. WE LOVE WHAT WE DO AND WE LOOK FORWARD TO SEEING ALL OF YOU SOON!